Our promise to you is our unwavering commitment to quality, customer service, and accessibility. We provide free shipping on purchases over $35 and ensure a production time of 3 to 7 business days. And our Lifetime Replacement Guarantee means that you can always send back any piece for a new replacement at any time. Most importantly, should you encounter any issues or concerns, we are just a message away, ready to work it out immediately. Your satisfaction is our utmost priority.